Help Center

Placing an order is easy! Simply navigate to the product you wish to purchase, select the quantity, and click the "Add to Cart" button. Once you've added all desired items to your cart, click the cart icon at the top right corner of the page to review your items and proceed to checkou

Yes, you can modify or cancel your order within 24 hours of placing it. Please contact our customer service team with your order number and the changes you'd like to make. We'll do our best to accommodate your request.

Please refer to our Refund Police on: https://bamboobotanic.com/policies/refund-policy

If we still haven't managed to answer your question please feel free to email us on info@bamboobotanic.com and we will do our best to reply within 24 hours :)

 

 

Shipping times vary depending on your location. Typically, orders are delivered within 7-14 business days. As many of our products are handmade, and not mass produced. 

You will receive a tracking number once your order is dispatched, allowing you to track its progress. 

 

We currently ship exclusively to the United States, ensuring fast and reliable delivery.

For more information, please visit our Shipping Policy page.